Resident & Families Update

August 5, 2022

Policies and Procedures Update

Visitation:
There are no limits on visitor numbers. All visitors to RACFs must have a negative result from a COVID-19 rapid antigen test taken on the same day that they attend the care facility.
All visitors must declare in writing at the start of their visit by signing into Zipline that they:

  • are free of COVID-19 symptoms (other than symptoms caused by health condition or medication); and
  • are not currently required to self-isolate, self-quarantine or a close contact in accordance with the Quarantine, Isolation and Testing Order ; and
  • have received a negative result from a COVID-19 rapid antigen test on the same day that they attend the care facility.

All visitors must be:

  • Fully vaccinated and demonstrate evidence of this (COVID-19 and influenza vaccinations are recommended)
  • Wear PPE as advised by the home, practice social distancing and hand hygiene in line with the general public health recommendations.
  • Undertake a RAT (Rapid Antigen Test) prior entry.
  • All visits will take place in residents rooms or where possible outdoors in well ventilated spaces. Open windows and doors to provide natural ventilation, provided outdoor temperature is suitable.
  • Please allow additional time when visiting to ensure you are able to sign in, complete declarations and RAT test prior to entry. Our staff aim to assist you within a timely manner. Where possible please continue to book your visit in advance via the link here.

Excluded Visitors:
This includes people who:

  • are required to isolate or quarantine
  • are a close contact
  • have symptoms of COVID-19 (unless caused by an underlying medical condition)
  • have had a COVID-19 PCR test and are waiting for the result

Partnership in Care
Partnership in care programs support aged care residents and their family or close friends to continue their relationships of care and companionship even during periods of an infectious outbreak. Please discuss with your families if they would like to nominate a partner in care in the event that this may be required. Becoming a partner requires basic training in infection prevention and control. Partners also need to understand what is required to enter an aged care home during an outbreak.
Please click on the link here for more information.

Construction Update

Residents have settled into the newly renovated rooms and have been enjoying cooking, billiards amongst other activities in the new lounge space. 

Ongoing remodelling of existing bedrooms continues with the builder expecting to hand over sixteen newly refurbished rooms for residents to enjoy from Monday next week. Other than having nice new rooms ready to move into or back into, some may notice the new construction works will also incorporate some changes to bedroom numbers within wing 3. New bedroom numbers will be indicated on or besides the bedroom door. 
The following rooms will change:

  Current Room Number     

   New Room Number    

   308

   310

   309

   311

   310

   312

   311

   313

   312

   314

   313

   315

   314

   316

   315

   317

   316

   318

   317

   319

   318

   320

   319

   321

   320

   322

This numbering process is scheduled to occur this week. The following have been discussed with residents in our previous residence community meeting. Refurbishment preparations to additional rooms have commenced, starting with the removal of the concrete courtyard this week and in ground plumbing next week before trades commence works inside the building around wing 3. The builders are aiming to have this stage of works ready for residents to move back in within 10 weeks. The builders trades are doing all possible to minimise disruption, however if you have any concerns please don’t hesitate to discuss these further with management. 

Consumer Experience Surveys
August 29

All consumers are invited to take part in a program about the experiences of people living in residential aged care facilities across Australia. The program is part of the Australian Government’s response to the Royal Commission into Aged Care Quality and Safety in adopting a comprehensive approach to quality measurement and reporting. This involves introducing a star rating system to help senior Australians, and their families, make more informed and confident decisions about the aged care services they access.
The program is designed to capture feedback by interviewing a sample of residents receiving care in every government-funded Residential Aged Care Facility (RACF). The sample will include up to 20% of residents, amounting to approximately 37,000 interviews being held in 2,700 facilities during the period from April through October 2022. The results from the Consumer Experience Interviews will inform Consumer Experience Reports for every participating RACF.
Residential aged care facilities can use the Consumer Experience Reports to identify areas for improvement and further increase the quality of residential care they provide. Consumer Experience Reports will also contribute significantly to the star rating for each facility. Star ratings will be made available on the My Aged Care website from December 2022.

Consumer Experience Interviewer will visit Drysdale Grove on Monday 29th August

Link to the Resident Leaflet

Link to the Consumer Experience Brochure

We would love to hear your feedback or suggestions please do not hesitate to email drysdale@ochealth.com.au or complete a feedback form and leave in the comments box located in the foyer and dining area.

Kind regards,

Management
Drysdale Grove Aged Care